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Studyaway

Privacy policy

 

  1. We respect your privacy 
  • Studyaway Pty Ltd ABN 49 627 394 423 (“Studyaway”) respects your right to privacy and is committed to safeguarding the privacy of its website users and recipients of services. This policy sets out how we collect and treat your Personal Information.
  • Studyaway adheres to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
  • "Personal Information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, home or business address, phone number, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
  • “Sensitive Information” is information or an opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, or criminal record that is also personal information.
  • You may contact us info@studyaway.com.au for further information about this Privacy Policy.
  1. What Personal Information is collected
  • We will, from time to time, receive and store Personal Information (including Sensitive Information) you disclose to us, whether through our website or otherwise, provided to us directly or given to us in other forms.
  • We may collect Personal Information (including Sensitive Information) such as your name, gender, date of birth, phone number, address, email address, country of birth, nationality, passport details, academic attainments, and health information (for example, allergies and dietary information).
  1. How we collect your Personal Information
  • We collect Personal Information (including Sensitive Information) from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business and administrative activities with you.
  • We may collect additional Personal Information (including Sensitive Information) at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit information, or communicate with our customer support.
  • We may record telephone conversations with you for staff training and compliance purposes. We will inform and obtain your approval prior to any recording commencements.
  • We may also receive Personal Information (including Sensitive Information) from third parties. If we do, we will protect it in accordance with the Australian Privacy Principles and as set out in this Privacy Policy.
  • By providing us with Personal Information (including Sensitive Information), you consent to the supply of that information subject to the terms of this Privacy Policy.
  • If you withhold your Personal Information, it may not be possible for us to provide you with our products and services or for you to fully access our website or provide you with information about our products or services.
  1. How we use your Personal Information 
  • You hereby consent to us using your Personal Information (including Sensitive Information)to:
  • provide you with information, including about study opportunities, course administration, academic information, maintenance of academic records, or employment opportunities;
  • provide you with products and services during the usual course of our business activities;
  • administer our business and administrative activities;
  • manage, research and develop our products and services;
  • provide you with information about our products and services;
  • communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
  • investigate any complaints.
  • We may disclose your Personal Information (including Sensitive Information) to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
  • If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer (to the extent permissible at law) our user databases, together with any Personal Information (including Sensitive Information) contained in those databases.
  1. Disclosure of your Personal Information 
  • We may disclose your Personal Information (including Sensitive Information) to any of our related entities, employees, officers, insurers, professional advisers, agents, suppliers, service providers or subcontractors insofar as reasonably necessary for us to use your Personal Information the purposes set out in this Privacy Policy.
  • If we do disclose your Personal Information (including Sensitive Information) to a third party, we will ensure that it is protected in accordance with the Privacy Act 1988 (Cth).
  1. Security of your Personal Information
  • We are committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot guarantee the security of any information that we collect.
  1. Up-to-date Personal Information
  • It is important that the Personal Information we hold about you is accurate, complete and up-to-date in order to efficiently provide our services. If you find that Personal Information we hold about you is incorrect, inaccurate, out-of-date, incomplete, irrelevant or misleading, you can ask us to correct it by contacting us.
  1. Cross-Border Disclosures
  • As at the date of this Privacy Policy, we do not intend to disclose Personal Information (including Sensitive Information) to overseas recipients. If in future we do propose to disclose Personal Information (including Sensitive Information) overseas, we will do so in compliance with the requirements of the Privacy Act 1988 (Cth), and ensure that any recipient of the Personal Information (including Sensitive Information) will comply with the requirements of the Privacy Act 1988 (Cth). You hereby consent to the transfer of your Personal Information (including Sensitive Information) outside of Australia in accordance with this clause 1.
  1. Use of Website
  • When you come to our website (studyaway.com.au), we may collect certain non-personal information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
  • Cookies are uniquely numbered identification numbers like tags which are placed on individuals’ browsers. We use information from cookies to monitor usage of the website, identify returning users, enable targeted services and opportunities to be directly marketed to you based on your browsing history. Cookies are necessary for us to create a better user experience on our website. You can delete cookies and change the settings on your web browser not to accept cookies, however, certain features and content may not be available to you.
  • Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Skilled Jobs is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
  1. Access to your Personal Information 
  • You may request details of Personal Information (including Sensitive Information) that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@studyaway.com.au.
  • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth) or any other applicable law.
  • You may be required to verify your identity when requesting access to information. We may charge a fee to cover the cost of verifying the request and locating, retrieving, reviewing and copying any material requested. We will advise the likely cost of any such charge in advance
  1. Changes to Privacy Policy
  • We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
  1. Complaints about privacy
  • If you have any complaints about our privacy practices, please feel free to send in details of your complaints to info@studyaway.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.